Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

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Cerb is a breath of fresh air. Choose from a dozen built-in widgets, or even build your own. You are doing a fantastic job and I wish you great success! Cerb is your fully customizable mission control center. Summary They keep making this product better and better each month. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Version History Here you can find the changelog of Cerberus Helpdesk since it was posted on our website on I just wanted to say thanks for continuous improvements in Cerberus Helpdesk.

We implemented Cerberus and immediately decreased our support response time. Automatically send interactive surveys to your clients. So much so that I can’t help sitting back and going ‘You know what else I could use with this?

Build collaborative workspaces to easily keep track of everyone’s assignments, contributions, and progress.


Cerberus Helpdesk

Share notes with comments. Build and share improvements with “packages” — blueprints for importing a set of pre-built records and bot behaviors. The app is currently available in English and it was last updated on It can’t be easier to receive trouble tickets from customers. We became so efficient with our email customer relations using Cerberus that we started to get more work done elsewhere in the organization. It’s enabled me to take on many many additional duties aside from our public communication.

Cerb is a home for all of your team’s scattered tasks. Turn any email account into a supercharged team inbox. Triage and distribute work by taking into account its importance cerbfrus the responsibilities of each team member. Click here to review our site terms of use. Please submit your review for Cerberus Helpdesk.

Cerberus Helpdesk :: Support Center

Plan and manage projects with interactive boards. Webgroup Media has been a passionate partner of ours for over 10 years. This has led to us being more productive and being able to do more work with fewer resources. Note that your submission may not appear immediately on our site. Overview User Reviews Specs. Monitor team performance with customizable real-time dashboards. We are so appreciative of the teams’ support and responsiveness; it translates into creating a product that allows us to be responsive to our customers, and we appreciate the many ways we can save time, energy and money by using Cerb as a cornerstone of our support infrastructure.


Heldpesk records for anything, and add your own fields to keep track of every important detail. Flaming or offending other users. Increase productivity by giving each agent the tools necessary to view and manage their e-mail workload according to their special role. Just click the green Download button above to start.

Once the Help Desk Software is installed your customers will be The posting of advertisements, profanity, or personal attacks is prohibited. Pull in data from anywhere.

If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below this will not automatically remove the comment. Prioritize the support needs of specific customers using fully customizable Service Level Agreements.

Ready to put Cerb to work on yours? Cerberus Helpdesk version 2.

Web-based teamwork and workflow automation

Cerb is one of the most flexible help desk software I’ve seen. Cerb is your cfrberus record-keeper. Login or create an account to post a review. Reply to this review Was this review helpful?